PRIVACY POLICY
FOR SIZZYCART.COM
Last Updated: [14-6-2025]
Disclaimer: In case of any
discrepancy between the English version and translations, the English version
shall prevail.
At SizzyCart.com
("we," "us," "our"), operated under the Globalhid
Group of Companies, we value your trust and are committed to protecting your
privacy. This Privacy Policy explains how we collect, use, disclose, and
safeguard your personal data when you use our website www.sizzycart.com, mobile application, or
related services (collectively, the "Platform").
By accessing or using our
Platform, you agree to the terms of this Privacy Policy, our Terms of Use, and
applicable Indian laws, including data protection regulations. If you do not
agree, please refrain from using our services.
1. COLLECTION OF YOUR
INFORMATION
A. Personal Information
We collect the following
when you use our Platform:
- Name, email, phone number,
shipping/billing address
- Payment details (processed securely via
PCI-DSS compliant gateways)
- Government IDs (for KYC, if required)
- Order history, preferences, and feedback
B. Non-Personal
Information
- Device & browser details (IP address,
cookies, usage patterns)
- Demographic data (for analytics and
personalization)
C. Sensitive Personal Data
(Under Indian IT Rules, 2011)
- Financial information (handled securely
for transactions)
- Health-related data (if purchasing
medical/wellness products)
2. USE OF YOUR INFORMATION
We process your data to:
✔ Process orders, payments, and deliveries
✔ Improve Platform functionality & user
experience
✔ Send order updates, promotions (with
consent), and service alerts
✔ Prevent fraud & comply with legal
obligations
✔ Conduct market research & surveys
3. SHARING OF PERSONAL
DATA
We may share your
information with:
- Sellers & logistics partners (for
order fulfillment)
- Payment processors & banks (for secure
transactions)
- Legal authorities (if required under
Indian IT Act, Consumer Protection Act, or other laws)
- Globalhid Group affiliates (for
operational purposes)
We do not sell your data
to third parties.
4. DATA SECURITY
We implement industry-standard
safeguards as per Indian IT Act & SPDI Rules, including:
- SSL encryption for secure transactions
- Restricted access controls to sensitive
data
- Regular security audits
5. COOKIES & TRACKING
We use cookies (with user
consent) for:
- Session management
- Personalized ads (opt-out via browser
settings)
- Analytics via Google Analytics (anonymized
data)
6. YOUR RIGHTS UNDER
INDIAN LAW
You may:
🔹 Access, correct, or delete your personal
data
🔹 Opt-out of marketing communications
🔹 Withdraw consent (may affect service access)
🔹 Lodge grievances with our Grievance Officer
To exercise these rights,
contact:
Grievance Officer
Name: Bichu Babu
Designation: General Manager
Email: [india@sizzycart.com]
Address: [Karumady, Alappuzha, Bromaart Building 39A]
Response Time: 30 days (as per IT Act)
For general queries: [s.vishnudas@globalhid.nl]
7. DATA RETENTION
We retain data only as
long as necessary for:
- Order processing & legal compliance
(per Indian tax/consumer laws)
- Fraud prevention & dispute resolution
8. CHILDREN’S PRIVACY
Our Platform is not
intended for users under 18. If we inadvertently collect such data, we will
delete it upon notification.
9. UPDATES TO THIS POLICY
We may revise this policy
to comply with new Indian laws (e.g., Digital Personal Data Protection Act,
2023). Changes will be notified via email/Platform notice.
10. CONTACT US
For privacy concerns:
Email: [india@sizzycart.com]
Phone: [9193929196]
Registered Office: [Karumady, Alappuzha, Bromaart Building 39A]
SizzyCart.com
A venture of Globalhid Group of Companies
Compliant with Indian IT Act, Consumer Protection Act & Data Privacy
Laws
Note: This policy aligns
with:
- Information Technology Act, 2000 &
SPDI Rules
- Consumer Protection (E-Commerce) Rules,
2020
- RBI Guidelines for Payment Security
- Upcoming Digital Personal Data Protection
Act, 2023